Banks Digitalize Their Branches Amid Digitalization

Banks have been cutting down on their branch offices in the last few years due to the digitalization wave that has swept the banking industry. Several strategic branches have thus been converted into digital branches that provide the latest banking services.

Emanuel Berkah Caesario

13 Sep 2023 - 20.17
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Banks Digitalize Their Branches Amid Digitalization

Illustration - Branch office.

Bisnis, JAKARTA — The banking sector’s significant investment in developing digital technology has resulted in less funds for branch office expansion. Existing branch offices are gradually transformed into more productive assets to support more contemporary services.

Based on the Indonesian Banking Statistic released by the Financial Services Authority (OJK), the number of commercial bank branch offices in Indonesia reached 3,449 units as of June 2023, indicating a reduction of 104 units over the past year, compared to 3,553 units in June 2022.

The overall number of bank office networks has also continued to decline. The total number of commercial bank offices still in operation in Indonesia was 24,784 units in June 2023, decreasing by 857 units over the past year compared to 25,641 units in June 2022.

Looking back five years, up to 7,160 branches were shut down. In June 2018, the number of operating branch offices of commercial banks in Indonesia stood at 31,944 units. However, the number of commercial banks in Indonesia only decreased by 10 banks in five years, from 115 in June 2018 to 105 in June 2023.

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Penawaran terbatas. Ini adalah penawaran untuk Langganan Akses Digital Dasar. Metode pembayaran Anda secara otomatis akan ditagih di muka setiap empat minggu. Anda akan dikenai tarif penawaran perkenalan setiap empat minggu untuk periode perkenalan selama satu tahun, dan setelah itu akan dikenakan tarif standar setiap empat minggu hingga Anda membatalkan. Semua langganan diperpanjang secara otomatis. Anda bisa membatalkannya kapan saja. Pembatalan mulai berlaku pada awal siklus penagihan Anda berikutnya. Langganan Akses Digital Dasar tidak termasuk edisi. Pembatasan dan pajak lain mungkin berlaku. Penawaran dan harga dapat berubah tanpa pemberitahuan.
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© Copyright 2024, Hak Cipta Dilindungi Undang - Undang.